Responsible for providing total customer satisfaction through accurate and timely order processing; preparing quotations, responding to customer inquiries, monitoring production schedules and deliveries, and utilizing problem-solving skills to resolve customer issues.

Responsible for custom graphics and logo design presentations to customers; Printing of order specifications, plate fabrication and mounting; and, Archiving complete customer history.  Also to coordinate the workflow through all departments and production stages, from order processing to manufacturing to timely delivery of products, for ultimate customer satisfaction.